Customer Testimonials

61 customer reviews
Average rating:5

Name: Jackie A.
Date: 5/20/2022

Would never consider using any other company!

“I had 7 rugs and pads picked up cleaned and stored while I was remodeling my home. As always Oriental Rug Cleaning lived up to their reputation of quality work, excellent customer service, exceptional employees who are knowledgeable, polite, careful in my home and always willing to go the extra mile with additional needs. Would never consider using any other company!”

Name: Carrie F.
Date: 5/21/2022

Love ORC!

“Very cool historic company to visit! Love ORC!”

Name: C. Beth
Date: 5/16/2022

Fantastic staff!

“Always great service and very experienced in cleaning. They are a family owned business who have been in Dallas since 1911. Would only use them. Have been using them for 50 plus years. Fantastic staff.”

Name: Eno F.
Date: 5/1/2022

So Worth It!!

“I have a hand made area rug I purchased years ago in Turkey. Normally I drag it outside, hand clean it myself, then prop it up to dry in the sun. As I just went through a massive renovation it was very dusty and had some debris on it. I found Oriental Rugs on the internet, read their reviews and decided to give them a try. I’m very happy with the outcome. My rug looks new. I also had them Cut a custom mat to go under it as it’s an odd size. I will use them again instead of me doing the hard work, so worth it!”

Name: Jon H.
Date: 4/15/2022

Highly Recommend!

“We bought an 8×10 hand made rug at an estate sale, without having much in the way of details about it’s history. Plus it was filthy dusty. Oriental Rug was great to work with. They were super responsive and beat their estimated time frame for cleaning by a week. In addition to the superb washing, they were very informative about the likely history of the rug, where it was made, etc. I highly recommend them for rug cleaning.”

Name: Susan P.
Date: 4/2/2022

Excellent Work!

“I have been using them for years, although not offen. They always have the best customer service, are so nice to deal with and do excellent work. What they offer is rare today, and I am glad that somethings don’t change, except for the better.”

Name: K. Young
Date: 2/10/2022

Seriously Blown Away!

“I wish all my interactions and customer experiences compared to this one. I had some antique Iraqi Kilims that I just loved. We adopted a new dog who also loved these kilims, but I didn’t realize for quite some time because the rugs were in a part of the house I don’t visit daily, and the cold winter masked a lot of the odor. When I discover how badly they were stained, I left them outside for over a year(!) because of the dyes and handwoven nature of the rugs, I truly thought they were garbage. Oriental Rug not only cleaned and deodorized them, it was below the budgeted cost and with minimal color loss or leakage, I was seriously blown away. Nicest folks.”

Name: Temple W
Date: 4/18/2022

My rugs look great!

Oriental provided excellent services. During pick up/delivery, they were very courteous, taking great care in moving and resetting my furniture. They cleaned and made a significant repair to a large woolen Turkish, matching the dyes perfectly. Miracle workers-…(Read Full Review)

Name: Temple W
Date: 4/18/2022

My rugs look great!

Name: Liz D
Date: 8/3/2020

Excellent!

I’ve used Oriental Rug Cleaning for about 8 years for my dining room rug which gets a lot of abuse from my neurotic cat. They have always been able to do a great job with the smell and stain. I’ve always been very pleased. The price is good, the …(Read Full Review)

Name: Rose B
Date: 7/28/2020

They get 5 stars all around.

We have used Oriental Rug Cleaners for many years for all of our Oriental rug cleaning…when we lived in Dallas, Plano, and now Frisco. They ar…(Read Full Review)

Name: Paul G
Date: 6/18/2020

Excellent company, excellent service & quality work.

I would highly recommend this company to any & everyone I know who want quality work of any kind done to …(Read Full Review)

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